The Emergency Centre is to help in case of an emergency, and not for a doctor’s visit.
You can call them for instance when you get hospitalized, have an accident , need to return home earlier due to a medical indication or suddenly have to return home for other reasons. You than, if possible, contact the Emergency Centre before you make any costs. The phone number is +31 182 544 555.
Do you have a small doctors bill? Then you first have to pay yourself. Afterwards you file your claim with us. If it’s covered we will reimburse your claim within 5 working days. Is it a large bill which you cannot afford to pay yourself, and it’s at least € 300,-? Than the emergency centre sometimes can directly pay the healthcare provider.
If you are travelling in the United States and you have to go to the doctor or to the hospital? Please always contact, in advance with: ISIS Assistance/GMMI. The phone number is +1 800 694 9832 (toll free within the US).